Carl has the experience required to solve any IT queries & manage your IT infrastructure.
With over 20 years in the IT industry and a vast amount of experience.
10 Reasons to use CHTSI and our IT ServiceDesk
These 10 reasons are only a few of the great reasons our clients use our IT ServiceDesk, take a look at the main reasons below:
1. Great IT ServiceDesk Available 24/7
With CHTSI we have our live IT ServiceDesk where we will be looking at tickets 24/7. Our office hours are typically 9 am – 11 pm.
However, we continually monitor our ServiceDesk and we utilise team members across the globe to guarantee that your tickets can be looked at in a timely fashion.
2. IT ServiceDesk Available With Night And Weekend Support
If you are a night owl or just operate from a different timezone we have you covered, not only that with the Proactive Monitoring we provide our customer’s issues are often resolved before the client notices.
Worried you may be affected by Malware? Slow computer and need a resolution? We can schedule an appointment to resolve your issues.
We provide Managed Endpoint Security which can fully protect your home or office. Managed through our IT ServiceDesk with state-of-the-art security that always scores high in any tests.
9. We Are Specialists, It Is Our Job And We Love Doing It
IT Servicedesk Support isn’t just a job we do to earn a living, we absolutely love doing it. We are still “geeks” at heart and embrace any technology challenges that come our way. Don’t just hire a technician because they offer the cheapest price as they may be just a pizza tech, make sure you are greeted with both skill and the love of the work.
Our job is to make sure your machines are running great and we keep them updated for you. Just take a look at our article to answer a question about What Happens If I Don’t Apply Updates.
If you would like to learn more or are in need of support. Or would like to discuss working together, book an appointment or call 01423 423068
Interested and want to help smooth the process? Install our Onboarding tool. You can also try to reach us via our HubSpot Live Chat.
Schedule An Appointment
We would love to hear from you regarding any Outlook or Microsoft 365 Support, IT Support, Cyber Security, WordPress Website Design, or any Computer Support request you may have. Get the best out of Harrogate & Yorkshire IT Support.
Please note if you are a client and need to request IT Technical Support, please use ourClient Portal
Need a quick chat or request? Try our HubSpot Chat from this page. Alternatively, use our WhatsApp Chat
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REMOTE APPOINTMENTS NEED TO BE PAID FOR BEFORE WORK IS CARRIED OUT
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20+ Years IT Experience
Business Phone Systems (VOIP)
Cyber Security Specialist
Experts in Outlook Support & Migrations
IT Support in Harrogate
Social Media Management
Website Hosting & SEO Management
“Extremely helpful and proficient technical support. Provided one-off troubleshooting when I required support to recover Outlook. Carl was knowledgeable, polite, and patient in resolving my issue Highly recommended.” – Pras Legal Corp.