About Us - Managed Service Provider

Hamilton Technology

Your Managed Service Provider based in Harrogate, UK

How did we become a Managed Service Provider? CHTSI was Originally started by

Carl Hamilton from Harrogate with a desire to mix education and technology.

Carl began his IT career as young as nine, helping out users of Acorn Computers.

Along with his passion for Technology and teaching others only grew.

Carl has taken part in volunteering to teach the elderly and Primary School children to use computers.

CHTSI shares this passion and has always looked to pass on what we know from volunteering to teach young children computers in a local primary school, to teach the elderly to send E-mail to relatives we love to use our knowledge for growth.

We are a growing Managed Services Provider, serving businesses and in-home users across the UK.

We offer tailored services to meet your business needs.

Our support can scale as you do, looking to grow your business?

Your technology requirements change too and we work with businesses help you become more successful.

Our Core Purpose & Values

Our passion has always been in technology and as our slogan reads “Investing In Technology & The Future” We value where technology can make businesses more successful.

We provide innovative and secure service to our clients.

We provide excellent customer services and our staff will help move your business forward.

How can we help you?

Our business is designed to offer IT Support services and educational training.

We understand that you just want to keep working and do not want to have to worry about how to do things.

Here are just a few other reasons why our customers use our services

Complete confidence that you will only have to pay for the services required.

Essentially we provide a regular report of the work carried out.

Tailor-made courses for you or your business. – You can request specific courses be put together and we can even brand this with your logo (we include our logo too).

With our 24/7 Monitoring Service

we can proactively detect problems and have them fixed before you notice them.

Picture an issue found in the evening, we can have the machine fixed before you get to work the next day.

We offer Malware/Virus protection and ransomware prevention.

Email migration and aftercare services. – We have had many calls where services such as GoDaddy have offered Exchange migration but completely messed it up.

Why choose a Harrogate based MSP (Managed Service Provider)

We have worked with businesses across the UK and Internationally.

We have built up a skill-set to put us above the competition.

Our goal is to provide a news and knowledge source that would make you feel at home.

By also using our site as your homepage.

Our promise is to continually add content that serves your needs and not just ours.

We are both a content and services company.

With Managed IT services and Products to improve your productivity.

24/7 Monitoring with Managed Anti-Virus is our recommended product.

Both businesses and single machines in the home are supported.

Are we overpromising?

We are committed to making your experience great. Education should not be costly and we believe technology skills should be easily attainable.

If you feel we are not providing the service expected, we ask your report it to us instantly and we will be happy to take action.

Our promise to customers that use our IT Services is that we will provide a no-jargon service and educate clients following our visit.

What does your account provide?

Becoming a member is a small step towards getting what you’re searching for.

We are investing in the future to make technology accessible and by having an account you can start your progress towards the goals you have.

We will be releasing courses/products and workbooks that won’t just be useful for the duration of your account but the content and community we are building will last a lifetime.

Upgrades are available to remove ads and provide exclusive discounts and downloads.

We are arranging guest technology posts and expanding into other areas

you will gain access to all this as a member.

What is an MSP?

When we began growing our business the one thing we would often be asked is to offer ongoing support.

There are usually two ways to approach customers

this would be through a break-fix approach or Managed Services.

The term MSP stands for Managed Service Provider and is used when offering a fully managed service and support offering.

Primarily we offer a maintenance package but for businesses,

their focus is often on support and monitoring only so we cater to what the customer needs.

Are we focused on Technology?

Despite what the site shows our focus spreads beyond technology.

Our passions are also with health and fitness, finance and helping others generate passive income.

We will be hosting podcasts and webinars, including special guests from other Managed Service Providers (MSPs) and Vendors.

Your account provides an exclusive invite to everything on offer.

Want to work for us?

We are a growing Managed Service Provider, who are always on the lookout for new talent.

We are also constantly looking for guest writers, if you have something to say and you feel the world may benefit from it then get in touch and we will assist in making it happen.

Contact us today or alternatively if you are looking for a new challenge,

visit our Careers Page.

IT Support based in Harrogate,  Computer Repair

Office 365 / Outlook & MSP IT Services

If you are looking for a new IT Support partner in Harrogate or

Computer Repair Services or if you have any questions, please reach out to us.

You can get in touch by calling 01423 423068 or complete the ticket form below or use the scheduler to book an appointment.

If you call and we do not answer please leave a message as

our engineers are often out helping other customers but we will get back to you.

Schedule An Appointment

We would love to hear from you regarding any Outlook or Office 365 Support,

IT Support, Cyber Security, WordPress Website Design or

Complete Computer Support request you may have.

Get the best out of Harrogate & Yorkshire IT Support.

Please note if you are a client and need to request IT Technical Support, contact us via the following:

Contact Us

Tel: 01423 423068

E-mail: carlh@chtsi.uk

Online Support Portal: https://helpdesk.chtsi.co.uk

You can also use our Facebook or WhatsApp icon from our website.

Book with us



Alternatively, fill out our Contact Form

Hamilton Technology