IT Support Services Harrogate

IT Support Services Harrogate

IT Support Services Harrogate, Managed Services & Infrastructure Support

We have provided IT Support Services in Harrogate, Leeds and surrounding areas for over 20 years. With everyday computer use, there will always be issues. Such as surprise downtime, unexpected software updates and outside infections and malware.

We specialise in supporting systems for businesses or home workers who are not big enough or don’t have a need to employ their own IT support team.

Outsourcing IT Support Services is now a regular business practice but at one point it was seen as a loss of control. Outsourcing your Managed Services can reduce costs significantly, if you compare what hiring an internal IT support team would cost.

Our Managed Services Plans offer a 24/7 proactive approach to monitoring your network and computer systems to minimise your headaches. Our software allows us to monitor, manage, provide maintenance and backup your systems.

Although an in-house IT department would offer the same, we are able to do this all just with a low fee compared to a salary of staff and the payroll required.

We support both the Apple Mac and Microsoft Windows systems which are a differentiator between our competition, we feel limitations would be wrong.

We are able to support smartphones as well, new employee? No problem with our enrolment, you control what can be accessed on company devices.

Our engineers have over 20 years of experience with providing IT support services to businesses and the public. Our services are delivered in person or through remote access so you know that distance would not hinder our effectiveness.

Why Use Our Services?

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Support Plans For Home And Small Business:

CHTSI Serve is a security and maintenance tool for both the home and small business, we cater for single computers up to networked businesses with up to 200 workstations.

Available as just a maintenance and alerting tool, but also can be provided with Ransomware protected Antivirus and a Backup and Disaster Recovery tool.

Monthly
AnnualSave 10%
  • CHTSI ServeStarting with Maintenance for 1 computer

  • Automatic Maintenance

    £5.00From 1 Device Per Month
    £54.00From 1 Device Per Year

  • Check Hard drive
  • Check Motherboard
  • Check Memory
  • Check Third-Party Software Updates
  • Update Management
  • Alert A Technician And Auto Raise A Ticket
  • Remote Support (Discounted Rate)
  • Auto-Scan Hardware & Software Errors
  • £5.00From 1 Device Per Month
    £54.00From 1 Device Per Year

  • CHTSI ProStarting with Maintenance & protection for 1 computer

  • Automatic Maintenance

    £10.00From 1 Device Per Month
    £108.00From 1 Device Per Year

  • Check Hard drive
  • Check Motherboard
  • Check Memory
  • Check Third-Party Software Updates
  • Update Management
  • Alert A Technician And Auto Raise A Ticket
  • Proactive Resolve Issues Without You
  • Remote Support
  • Auto-Scan Hardware & Software Errors
  • Internet Security *
  • £10.00From 1 Device Per Month
    £108.00From 1 Device Per Year

  • CHTSI MaxStarting with Maintenance & protection for 1 computer

  • Automatic Maintenance

    £15.00From 1 Device Per Month
    £162.00From 1 Device Per Year

  • Check Hard drive
  • Check Motherboard
  • Check Memory
  • Check Third-Party Software Updates
  • Update Management
  • Alert A Technician And Auto Raise A Ticket
  • Proactive Resolve Issues Without You
  • Remote Support
  • Unattended Remote Support
  • Auto-Scan Hardware & Software Errors
  • Auto-Fix Hardware & Software Errors
  • Internet Security *
  • Online Backup**
  • £15.00From 1 Device Per Month
    £162.00From 1 Device Per Year

  • CHTSI UltimateStarting with Maintenance & protection for 2 computers

  • Automatic Maintenance

    £20.00From 2 Devices Per Month
    £216.00From 2 Devices Per Year

  • Check Hard drive
  • Check Motherboard
  • Check Memory
  • Check Third-Party Software Updates
  • Update Management
  • Alert A Technician And Auto Raise A Ticket
  • Proactive Resolve Issues Without You
  • Remote Support
  • Unattended Remote Support
  • Auto-Scan Hardware & Software Errors
  • Auto-Fix Hardware & Software Errors
  • Internet Security *
  • Online Backup**
  • Full Disk Encryption
  • Pickup & Drop-Off For Hardware Issues***
  • £20.00From 2 Devices Per Month
    £216.00From 2 Devices Per Year

Support Plans For Medium And Enterprise:

An Extension of CHTSI Serve with additional services. CHTSI Business Managed supports one server included and all our CHTSI Business plans include a customised online portal for logging Helpdesk Tickets.

Monthly
AnnualSave 10%
  • CHTSI Business Starter

  • Automatic Maintenance

    £50.00Up to 5 Workstations Per Month
    £540.005 Workstations Per Year

  • Check Hard drive
  • Check Motherboard
  • Check Memory
  • Check Third-Party Software Updates
  • Update Management
  • Alert A Technician And Auto Raise A Ticket
  • Proactive Resolve Issues Without You
  • Remote Support (Discounted Rate)
  • £50.00Up to 5 Workstations Per Month
    £540.005 Workstations Per Year

  • CHTSI Business Essentials

  • Automatic Maintenance

    £90.00Up to 5 Workstations Per Month
    £972.005 Workstations Per Year

  • Check Hard drive
  • Check Motherboard
  • Check Memory
  • Check Third-Party Software Updates
  • Update Management
  • Alert A Technician And Auto Raise A Ticket
  • Proactive Resolve Issues Without You
  • Remote Support
  • Unattended Remote Support
  • Auto-Scan Hardware & Software Errors
  • Auto-Fix Hardware & Software Errors
  • Internet Security *
  • £90.00Up to 5 Workstations Per Month
    £972.005 Workstations Per Year

  • CHTSI Business Managed

  • Automatic Maintenance

    £125.00Up to 5 Workstations Per Month
    £1350.005 Workstations Per Year

  • Check Hard drive
  • Check Motherboard
  • Check Memory
  • Check Third-Party Software Updates
  • Update Management
  • Alert A Technician And Auto Raise A Ticket
  • Proactive Resolve Issues Without You
  • Remote Support
  • Unattended Remote Support
  • Auto-Scan Hardware & Software Errors
  • Auto-Fix Hardware & Software Errors
  • Internet Security *
  • Online Backup**
  • Full Disk Encryption
  • Pickup & Drop-Off For Hardware Issues***
  • £125.00Up to 5 Workstations Per Month
    £1350.005 Workstations Per Year

Buy A Block Of Support Hours:

Looking for a specialist project to be completed and unsure if the hourly rate will be financially worth it? We offer a block of discounted time. Additional hours can be added compared to what you see below. 

  • Pre-Buy Ten +

  • pricing-table-image

  • 10 Hour Block Of Support
  • 14 Hour Block Of Support
  • 18 Hour Block Of Support
  • 20 Hour Block Of Support
  • 24 Hour Block Of Support
  • 28 Hour Block Of Support

Our 24/7 IT Support contracts do include Bitdefender Anti-Virus and a majority of our IT Support Services are included for a low-cost monthly payment (annual contracts available).

If you would like to learn more or would like to discuss working together, book an appointment using our scheduling form.

Alternatively complete our online form below or call 03330 509625.

Schedule An Appointment