IT Support Services Harrogate

IT Support Services Harrogate

IT Support Services Harrogate, Managed Services & Infrastructure Support

We have provided IT Support Services in Harrogate, Leeds and surrounding areas for over 20 years. With everyday computer use, there will always be issues. Such as surprise downtime, unexpected software updates and outside infections and malware.

 

We specialise in supporting systems for businesses or home workers who are not big enough or don’t have a need to employ their own IT support team.

Outsourcing IT Support Services is now a regular business practice but at one point it was seen as a loss of control. Outsourcing your Managed Services can reduce costs significantly if you compare what hiring an internal IT support team would cost.

 

Our Managed Services Plans offer a 24/7 proactive approach to monitoring your network and computer systems to minimise your headaches. Our software allows us to monitor, manage, provide maintenance and backup your systems.

 

Although an in-house IT department would offer the same, we are able to do this all just with a low fee compared to a salary of staff and the payroll required.

We support both the Apple Mac and Microsoft Windows systems which are a differentiator between our competition, we feel limitations would be wrong.

We are able to support smartphones as well, new employee? No problem with our enrolment, you control what can be accessed on company devices.

 

Our engineers have over 20 years of experience with providing IT support services to businesses and the public. Our services are delivered in person or through remote access so you know that distance would not hinder our effectiveness.

 

IT Support Services in Harrogate and Yorkshire, but why use us?

YouTube video

Support Plans For Home And Small Business:

CHTSI Serve is a security and maintenance tool for both the home and small business, we cater to single computers up to networked businesses with up to 200 workstations.

Available as just maintenance and alerting tool, but also can be provided with Ransomware protected Antivirus and a Backup and Disaster Recovery tool.

 

Monthly
AnnualSave 10%
  • CHTSI ServeStarting with Maintenance for 1 Computer

  • Managed Services Plan

    £5.00From 1 Device Per Month
    £54.00From 1 Device Per Year

  • Alert A Technician And Auto Raise A Ticket
  • Auto-Fix Hardware Drivers & Software Errors
  • Auto-Scan Hardware & Software Errors
  • Chatbot / Helpdesk Portal
  • Check Hard drive
  • Check Motherboard
  • Check Memory
  • Remote Support (Discounted Rate)
  • £5.00From 1 Device Per Month
    £54.00From 1 Device Per Year

  • CHTSI ProStarting with Maintenance & Protection for 1 Computer

  • Managed Services Plan

    £10.00From 1 Device Per Month
    £108.00From 1 Device Per Year

  • Alert A Technician And Auto Raise A Ticket
  • Auto-Fix Hardware Drivers & Software Errors
  • Auto-Scan Hardware & Software Errors
  • Chatbot / Helpdesk Portal
  • Check Hard drive
  • Check Motherboard
  • Check Memory
  • Internet Security *
  • Optional Full Disk Encryption
  • Pickup & Drop-Off For Hardware Issues***
  • Remote Support
  • Update Management
  • £10.00From 1 Device Per Month
    £108.00From 1 Device Per Year

  • CHTSI MaxStarting with Maintenance & Protection for 2 Computers

  • Managed Services Plan

    £15.00From 2 Devices Per Month
    £162.00From 2 Devices Per Year

  • Alert A Technician And Auto Raise A Ticket
  • Auto-Fix Hardware Drivers & Software Errors
  • Auto-Scan Hardware & Software Errors
  • Chatbot / Helpdesk Portal
  • Check Hard drive
  • Check Motherboard
  • Check Memory
  • Check Third-Party Software Updates
  • Internet Security *
  • Online Backup**
  • Optional Full Disk Encryption
  • Pickup & Drop-Off For Hardware Issues***
  • Remote Support
  • Update Management
  • £15.00From 2 Devices Per Month
    £162.00From 2 Devices Per Year

  • CHTSI UltimateStarting with Maintenance & Protection for 3 Computers

  • Managed Services Plan

    £20.00From 3 Devices Per Month
    £216.00From 3 Devices Per Year

  • Alert A Technician And Auto Raise A Ticket
  • Auto-Fix Hardware Drivers & Software Errors
  • Auto-Scan Hardware & Software Errors
  • Chatbot / Helpdesk Portal
  • Check Hard drive
  • Check Motherboard
  • Check Memory
  • Check Third-Party Software Updates
  • Internet Security *
  • Online Backup**
  • Optional Full Disk Encryption
  • Pickup & Drop-Off For Hardware Issues***
  • Proactive Resolve Issues Without You
  • Remote Support
  • Unattended Remote Support
  • Update Management
  • £20.00From 3 Devices Per Month
    £216.00From 3 Devices Per Year

 

Support Plans For Medium And Enterprise:

An Extension of CHTSI Serve, with additional services. CHTSI Business Managed supports one server included and all our CHTSI Business plans include a customised online portal for logging Helpdesk Tickets.

 

Monthly
AnnualSave 10%
  • CHTSI Business Starter

  • Managed Services Plan

    £50.00Up to 5 Workstations Per Month
    £540.005 Workstations Per Year

  • Check Hard drive
  • Check Motherboard
  • Check Memory
  • Check Third-Party Software Updates
  • Update Management
  • Alert A Technician And Auto Raise A Ticket
  • Proactive Resolve Issues Without You
  • Remote Support
  • Auto-Scan Hardware & Software Errors
  • Internet Security *
  • £50.00Up to 5 Workstations Per Month
    £540.005 Workstations Per Year

  • CHTSI Business Essentials

  • Managed Services Plan

    £90.00Up to 5 Workstations Per Month
    £972.005 Workstations Per Year

  • Check Hard drive
  • Check Motherboard
  • Check Memory
  • Check Third-Party Software Updates
  • Update Management
  • Alert A Technician And Auto Raise A Ticket
  • Proactive Resolve Issues Without You
  • Remote Support
  • Unattended Remote Support
  • Auto-Scan Hardware & Software Errors
  • Auto-Fix Hardware & Software Errors
  • Internet Security *
  • £90.00Up to 5 Workstations Per Month
    £972.005 Workstations Per Year

  • CHTSI Business Managed

  • Managed Services Plan

    £125.00Up to 5 Workstations Per Month
    £1350.005 Workstations Per Year

  • Check Hard drive
  • Check Motherboard
  • Check Memory
  • Check Third-Party Software Updates
  • Update Management
  • Alert A Technician And Auto Raise A Ticket
  • Proactive Resolve Issues Without You
  • Remote Support
  • Unattended Remote Support
  • Auto-Scan Hardware & Software Errors
  • Auto-Fix Hardware & Software Errors
  • Internet Security *
  • Online Backup**
  • Full Disk Encryption
  • Pickup & Drop-Off For Hardware Issues***
  • £125.00Up to 5 Workstations Per Month
    £1350.005 Workstations Per Year

 

Computer Repair

If you are struggling with your computer and need it looked at, we can help, see our Computer Repair & Servicing section for further assistance.

 

Buy A Block Of Support Hours:

Looking for a specialist project to be completed and unsure if the hourly rate will be financially worth it? We offer a block of discounted time. Additional hours can be added compared to what you see below. 

 

  • Pre-Buy Ten +

  • pricing-table-image

  • 10 Hour Block Of Support
  • 14 Hour Block Of Support
  • 18 Hour Block Of Support
  • 20 Hour Block Of Support
  • 24 Hour Block Of Support
  • 28 Hour Block Of Support

 

Our 24/7 IT Support contracts do include Bitdefender Anti-Virus and a majority of our IT Support Services are included for a low-cost monthly payment (annual contracts available).

 

Need help or want to know more?

If you would like to learn more or would like to discuss working together, complete our online form below.

Alternatively, book an appointment via our scheduler or call 01423 423068. You can also try to reach us via our Facebook Messenger Live Chat.

 

Book an Appointment

 

June 2020
MonTueWedThuFriSatSun
1234567
891011121314
15161718192021
22232425262728
293012345