CYGNATECH MANAGED (MSSP) IT

Built for Mac / Linux and Windows-Based devices with minimal impact on performance. We find that in most cases we improve the performance of your machine.

Cygnatech is not just about making sure your machines run well, with Cyber Security being a major focus these days our goal is to keep you secure, with the right plans to suit everyone.

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CYNATECH INFINITY

Cygnatech is a 24/7 IT Support Protection Plan

Built for Mac / Linux and Windows-Based devices with minimal impact on performance. Cygnatech is not just about making sure your machines are running well,

with Cyber Security being a major focus these days our goal is to keep you secure, with the right plan to suit everyone.

Are you having issues with your machine?

If you are having slow performance or issues with backups or no backups at all, we can help. We can take away the pain and provide the peace of mind you deserve.

Cygnatech is available with a 3-tier choice including Cygnatech Max, which comes with our secure Online Backup**

Cygnatech is built to be affordable and includes a ton of features to make sure your devices keep running. With Cygnatech you have your own on-call IT department for the home or office.

Maintenance & Third-Party Software / OS Updates

Our job is to make sure your operating system is cleared of unnecessary junk, temporary files and other slowdown issues. We make sure all your software is kept up to date (where possible as propriety software requires more processes).

Don’t fear IT Support. Keeping your computers up-to-date with maintenance and software updates is essential.

Full 24/7 Monitoring Service

Cygnatech also provides automatic alerting and monitoring, Our ticketing system is automatically updated and alerts are sent to an engineer.

We will resolve your issues or arrange a site visit within our agreed Service Level Agreement (SLA)****

Cygnatech Business for Small / Medium-Sized Business

Cygnatech was not just designed for home use, it was built to scale. With automatic tools in place, we can support you as your business grows.

We recommend for business environments with five or more computers to use Cygnatech Business. Choose the appropriate package for your business and request a quote.

Do you offer different pricing models?

Our prices are not set in stone and if you prefer per device pricing then reach out to us. We would be happy to provide a customised quote tailored to your business.

Why worry about hiring an in-house IT team? At a fraction of the cost, we can cover your entire IT Support needs.

*Antivirus / Malware & Ransomware Monitoring / Maintenance and Protection is included. Software is deployed after the installation of Cygnatech.

Please remove any other Protection software prior to installing our software.

**Online backup is included with Cygnatech Max / Maintenance Plans, with Unlimited Backup.

We will contact you following your purchase to establish your storage requirements or changes to monthly commitment will change as storage requirements increase.

***Pick up and drop-off for repairs are subject to reasonable distance limitations.

Traveling further than 25 miles will be subject to additional mileage charges. Also repeated issues within the same week will be subject to a mileage charge on your next invoice.

**** Service Level Agreements included to business customers on Cygnatech Business Managed or Cygnatech Business Ultimate can be added for the other Cygnatech Business products or for clients using their in-home office.

However, they are subject to an additional charge. If you have any questions about our Monitoring and Maintenance see our FAQs.

Home user, ready to sign up?

If you are ready to start with Maintenance / Monitoring and Security from Cygnatech then select one of the plans above.

Need help or want to know more?

If you would like to learn more or are in need of support. Or would like to discuss working together book an appointment or call 01423 423068

You can also try to reach us via our WhatsApp Live Chat.

Schedule An Appointment

We would love to hear from you regarding any Outlook or Office 365 Support, IT Support, Cyber Security, WordPress Website Design or Complete Computer Support request you may have.

Get the best out of Harrogate & Yorkshire IT Support. Please note if you are a client and need to request IT Technical Support, contact us via the following:

Contact Us

Tel: 01423 423068

E-mail: hello@chtsi.uk

Online Support Portal: Client Portal

Need a quick chat or request? Try our WhatsApp Chat from this page.

Book with us

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REMOTE APPOINTMENTS NEED TO BE PAID FOR BEFORE WORK IS CARRIED OUT

Let’s Make Things Happen

Unhappy with your IT Support or getting slow response times? Let us help provide a solution to suit you, complete the form to arrange your callback.

Our email wasn’t performing very well so we asked Hamilton Technology to take a look & Carl proposed to migrate us to MS Exchange.

Carl was very helpful throughout & the migration went very well.

He was on hand to sort out any teething issues, taking calls early morning & into the night, to ensure we were up & running smoothly.

Would recommend for knowledge, attention to detail & great customer service.”

Ian Porter

Fotofabric Limited