How to add a Shared Mailbox to the iPhone?

We often hear this, consistently people are told that you can’t add Shared Mailbox to the iPhone. We are here to squash this belief and show you how to add a Shared Mailbox to the iPhone. Providing you have full Mailbox permissions then you can quite easily add a Shared Mailbox to your iPhone. After this you will stop asking how to add a shared Mailbox to the iPhone.

How to add a shared Mailbox to the iPhone?

The first steps are to take out your iPhone then follow the steps below.

Go to Settings

Passwords & Accounts

Add Account (account will be IMAP)

Enter Name, Shared Mailbox Email Address, Password (Personal Account Password), Description

Enter the Info again Host Name use outlook.office365.com

Username is entered as Personal email (with Shared Mailbox permission followed by / and then the Shared Mailbox name such as carl.hamilton@chtsi.uk/info this would add the Mailbox info@chtsi.uk

Enter Outgoing Mail Server as smtp.office365.com

Username is personal E-mail address and password

See Screenshots To See The Visual Steps

From Settings > Passwords & Accounts > Add Account > Other

First IOS Steps

Select Add Mail Account

2nd IOS Steps

Enter Shared Mailbox E-mail address and Personal Account Password

3rd IOS Steps

Enter Hostname with Outlook.office365.com and username contains personal E-mail address followed by / followed by Shared Mailbox name

IOS details

Once added the tick boxes will show

Shared Mailbox Save One

The account will provide optional Mail and Notes that can be switched on or off

Shared Mailbox Added

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Published On: January 16th, 2021 / Categories: Security, Business Security, Buying Guides, Cloud, Gadgets, Microsoft, Microsoft 365, Tech, Windows /