How to add a Shared Mailbox to the iPhone

How to add a Shared Mailbox to the iPhone

How to add a Shared Mailbox to the iPhone?

We often hear this, consistently people are told that you can’t add Shared Mailbox to the iPhone but we are here to squash this belief and show you how to add a Shared Mailbox to the iPhone.

 

Providing you have full Mailbox permissions then you can quite easily add a Shared Mailbox to your iPhone, after this you will stop asking how to add a shared Mailbox to the iPhone.

How to add a shared Mailbox to the iPhone?

The first steps are to take out your iPhone then follow the steps below.

  1. Go to Settings
  2. Passwords & Accounts
  3. Add Account (account will be IMAP)
  4. Enter Name, Shared Mailbox Email Address, Password (Personal Account Password), Description
  5. Enter the Info again Host Name use outlook.office365.com
  6. Username is entered as Personal email (with Shared Mailbox permission followed by / and then the Shared Mailbox name such as carl.hamilton@chtsi.uk/info this would add the Mailbox info@chtsi.uk
  7. Enter Outgoing Mail Server as smtp.office365.com
  8. Username is personal E-mail address and password

See Screenshots To See The Visual Steps

From Settings > Passwords & Accounts > Add Account > Other

How to add a shared Mailbox to the iPhone

Select Add Mail Account

How to add a shared Mailbox to the iPhone

 

Enter Shared Mailbox E-mail address and Personal Account Password

Outlook Account Selection IOS

 

Enter Hostname with Outlook.office365.com and username contains personal E-mail address followed by / followed by Shared Mailbox name

 

Shared Mailbox Validate Credentials

 

Once added the tick boxes will show

 

Shared Mailbox IOS Confirmation

 

The account will provide optional Mail and Notes that can be switched on or off

 

IOS Outlook Slider

Need help or want to know more?

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Alternatively, book an appointment via our scheduler or call 01423 423068.

 

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