It used to be easy to access Safe Mode on Windows by using the F8 key on the keyboard, Windows 10 removed this option with the switch to Secure Boot.
Safe Mode can be used to diagnose and perform corrective actions, it can be used to remove rogue programs or remove infections that are unable to be removed during the normal operational process.
How can we access Safe Mode?
In Windows 10 to access Safe Mode press Ctrl-Alt-Delete and lock your screen and repeat the process to reach the login screen, from there hold down the Shift key and select Restart from the bottom right.
Once your machine is rebooted you will be shown the options screen, select Troubleshoot from the list:
Select Advanced Options to be presented with more options:
Select Start-Up Settings to advance to the Settings screen:
Select Restart to go to the selection screen:
Using your Keyboard choose the option you want to select:
Safe Mode can be useful for troubleshooting, but if you are experiencing issues with your computer and Safe Mode does not help then please raise a Help Desk Ticket or call 03330 509625.