Home or Remote Support

Harrogate based Support specialists

Whether you recently got a new computer and you need help setting up or if your computer has been driving you crazy because of how slow it is then get in touch.

Happy to help with computer issues or if you are having trouble with your printer and need quick support getting it up and running or just simply installing the drivers.

Don’t be frustrated, we can help.

Remote Support

Harrogate Based Remote Support

Hamilton Technology Solutions Limited utilities remote Support, we can provide our maintenance services and make house calls without turning up at your door.

We use secure encrypted connections that let us log in and perform multiple fixes remotely. The best thing is, it will provide minimal disruption to you and let you go about your day. Technology is our passion and we aim to provide you with fast service while showing respect for the equipment that it deserves.

We use our remote support service for SMEs, home workers, and often the older generation needs a gentle helping hand to get things done.

CHTSI Are Trusted, Remote Support Partners

There has been added stigma about Remote Support providers due to scamming that goes along with people pretending to be Microsoft.

They show Viruses that are nothing more than system entries that are normal. Our Remote Support is provided based on an upfront booking/payment. We are trusted by those that rely on our support.

KISS Approach

Once we establish the problem, we take time to explain our actions. We avoid unnecessary jargon.

You will know exactly what we did and provide the necessary advice on avoiding the issue in the future. We take the KISS approach which means “Keep it simple stupid”.

Cut Out The Frustration

There are not many things that can match that level of frustration a slow computer can cause, is your computer sick? Traditionally you would have to pack up your car and go to the nearest IT Support Centre and hope they can fit you in.

Our Remote Support offering is designed to let us diagnose and often resolve issues before you finish the brew you made while you were waiting.

Quick Support

Suffering from Malware? Think you have a Virus?

Now if you fit these categories and more then I am sure you won’t want to wait days for you to either drop your computer off, then wait again for it to be returned.

We are able to help get you back up and running as quickly as possible. Do you need a computer house call? Remote Support can be the key to getting you back up and running in a jiffy. Our experts are here to help.

Steps To Get Remote Support

Schedule an appointment, complete the booking and choose to schedule an appointment from the list of dates/times available. If you pick a time we are unable to agree, we will contact you via email to attempt to reschedule. Download our Remote Support tool from www.chtsi.uk/help

Regardless of if you are using a Mac or a Windows-based PC, the download tool will download. Once downloaded, open the application and provide your Internet Connection is working and it is at the scheduled date/time our engineer will connect to you. If your fault is preventing the internet from working, we can still help but would require an engineer visit, call 01423 423068

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Need help or want to know more?

If you would like to learn more or are in need of support. Or would like to discuss working together book an appointment or call 01423 423068

 

REMOTE APPOINTMENTS NEED TO BE PAID FOR BEFORE WORK IS CARRIED OUT

Not ready to meet, but looking for more details about how we can help with your IT needs?

Send your details and we’ll send a bit more information about how we can help.

Unhappy with your existing

IT Support?

Talk To Us

Call us 01423 423068