Dynamics 365 For Customer Service Enterprise - Per user

Dynamics 365 For Customer Service Enterprise - Per user

From: £80.00 Inc Vat / month and a £5.00 sign-up fee

Please select the number of users you would like to add to the plan below

Direct Debit is preferred

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Add if we have discussed options to be added to your monthly subscription. For Migration Services, we will contact you with a separate invoice.

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Description

Dynamics 365 is a set of intelligent business applications that helps you run your entire business

and deliver greater results through predictive, AI-driven insights

Accelerate success with the connected business cloud

Choose one, some, or all. Dynamics 365 applications work seamlessly together for a comprehensive solution

that runs your entire business—including sales, marketing, service, operations, and commerce

You’ll get a 360-degree view of your organisation to uncover the real-time insights that bring better results

Ideal for Customer Service teams
Access on the go with web app, mobile app, tablet app and Outlook
Includes full read data across all applications (eg. Sales, Customer Service, Field Service, Project Service Automation, Operations)
Access to Accounts, Contacts, Activities, Knowledge and Custom Entities
Enterprise Case Management
Unified Service Desk
Customer Service Agent Queues & Scripts
Contracts & Contract Templates
Facilities & Equipment
Services, Resources & Work Hours
Voice of Customer, Social Engagement, Mobile Offline, Gamification
PowerApps for Customer Service

Intelligent Sales & Marketing

Turn prospects into engaged customers

Nurture more sales-ready leads

Personalise buyer experiences

Build customer relationships at scale

Proactive Customer Services

 

Exceed your customers’ expectations

Empower your agents to take the right action

Personalise customer interactions across channels

Speed resolutions with automated workflows

 

Connect Field Service

Resolve service issues before they occur

Deliver timely, proactive field service

Detect service issues remotely with IoT

Use insights to schedule preventive maintenance

 

Modern Finance & Operations

Accelerate your business growth

Elevate your financial performance

Bring processes together to streamline operations

Help your employees succeed

Connected Commerce

 

Engage every shopper, everywhere

Create omnichannel customer experience

Centralise merchandising, stock, and fulfilment

Personalise the shopping experience at every touch point

 

Additional information

Billing Frequency

Monthly, Annually

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